Please Beware of Suspicious Messages That May Lead to Phishing Websites
Thank you very much for your continued patronage.
We have confirmed cases in which some guests who made reservations through the online booking site “Booking.com” received suspicious messages via messaging apps such as WhatsApp. These messages are disguised as reservation confirmations and request guests to enter their credit card information.
These messages may contain links to malicious phishing websites. We strongly advise you not to access any suspicious URLs or enter your credit card information.
Please note that our hotel will never contact guests directly via messaging apps such as WhatsApp regarding their reservations. At this time, we have not confirmed any leakage of guest information from our hotel.
For inquiries regarding reservations made through Booking.com, please contact Booking.com Customer Support.
We sincerely apologize for the concern and inconvenience this may have caused, and we kindly ask for your understanding and caution.
Hotel Sunroute Asakusa
