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Notice of Changes to Our Cancellation Policy

Thank you for choosing Hotel Sunroute Asakusa.

For reservations made on or after Thursday, October 1, 2026, our cancellation policy will be revised as follows.

Accordingly, the relevant provisions of our Accommodation Terms and Conditions will also be revised as of October 1, 2026.

Before the Revision

Reservations made on or before Wednesday, September 30, 2026

Up to 14 guests

  • Up to 2 days before arrival: no charge
  • Day before arrival: 20% of the room charge
  • Day of arrival: 80% of the room charge
  • No-show: 100% of the room charge

15 or more guests

  • Up to 9 days before arrival: 20% of the room charge
  • Day before arrival: 40% of the room charge
  • Day of arrival: 80% of the room charge
  • No-show: 100% of the room charge

After the Revision

New reservations made on or after Thursday, October 1, 2026

Up to 14 guests

  • Up to 2 days before arrival: no charge
  • Day before arrival: 20% of the room charge
  • Day of arrival or no-show: 100% of the room charge

15 or more guests

  • Up to 14 days before arrival: 20% of the room charge
  • Up to 7 days before arrival: 30% of the room charge
  • Day before arrival: 50% of the room charge
  • Day of arrival or no-show: 100% of the room charge

Please review the cancellation policy when making a reservation.

Thank you for your continued patronage of Hotel Sunroute Asakusa.

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